The steps
- Ask the agent for their full name and their national producer number (NPN).
- Open the insurance department's search for the state you live in, or where your business is based. Every state's search is listed below.
- Search by NPN if you have it, otherwise by name, and open the record.
- Read the license type and its lines of authority, whether it is active, and the expiration date.
- Check that the name and NPN on the record are the ones the agent gave you.
What an NPN is
The national producer number is assigned by the National Insurance Producer Registry (NIPR), one per producer. It stays the same across every state the producer is licensed in, so it finds the right person where a common name would not.
What lines of authority mean
A license lists the kinds of insurance it covers, called lines of authority. The NAIC's Producer Licensing Model Act, which states use as the pattern for their own rules, names these: life; accident and health or sickness; property; casualty; variable life and variable annuity products; personal lines; credit; and any other line a state sets. Personal lines is property and casualty insurance sold to individuals and families for mainly noncommercial purposes, such as car and home insurance.
A state's own license names can differ. Texas, for example, prints property and casualty as a qualification on a General Lines Agent license. How to read a Texas record.
When a record does not match
These are the differences between a record and what you were told that are worth noticing:
- The name on the record is not the name the person gave you.
- The NPN you were given finds nobody, or finds somebody else.
- The license is not active, or its expiration date has passed.
- The lines of authority do not include the kind of insurance being discussed.
- There is no license in the state you live in, or where your business is based.
Searches that cover more than one state
- NAIC State Based Systems lookup: The public search run by the NAIC for the departments whose licensing is on State Based Systems.
- National Insurance Producer Registry (NIPR): NIPR assigns the national producer number (NPN) and runs the producer database the states share.
- Sircon consumer inquiry: A licensing platform some departments use for their public license search.